When you call to make a reservation, we will need;
- Your full name
- Billing address (where you receive credit card statements)
- Phone number to contact you
- An email address (so we can email you the lease for signatures)
- Property you are interested in renting
- Dates you'd like to reserve
- Credit card number, including expiration date and security code
After we receive all of your information, a lease will be emailed to you. Once we receive your signed lease, we will charge your credit/debit card (that you provided when you made your reservation) half the total including Tax/Handling (11%), and the Cleaning/Key Deposit and Damage Insurance. You will pay the remaining balance at check-in. No reservation is confirmed unless we receive your signed lease within 24 hours.
All reservation changes & cancellations will be subject to a minimum $40.00 processing fee. You must provide at least 30 days advance notice to cancel or change your reservation (45 days advance notice for holiday rentals) or the full amount of your Reservation Deposit will be forfeited. This policy is subject to change and may also apply to Changes of your reservation or Transfers to another property.
Damage deposits are charged for each unit rented. This is a $240 combination deposit consisting of $40 non-refundable damage insurance, and a $200 refundable cleaning/key deposit (refundable as long as you follow the simple check-out guidelines).
The refundable portion of your deposit will be credited back to your credit/debit card (provided when you made your reservation) within 7 business days of your departure and based on the conditions outlined below:
The simple Check-out Guidelines include the following:
Wash & put away dishes, remove sheets from beds and place sheets and towels by front door (make sure wet towels are not placed directly on wood or carpeted floors), replace mattress pads and comforters/pillows on beds, place all trash in plastic bags and put in receptacles provided (if your trash cannot fit in the receptacles, please take it with you; you can drop it off at the dumpsters on Rt. 263 on your way home), turn thermostat to the temperature noted in the unit handbook, close all doors, windows, and lock house when leaving. With the exception of cleaning the unit, please make sure everything is returned to its original place. Linens will be counted and inspected before they are removed from the unit, and you will be charged if any items are damaged or missing.
Our sheets are color coordinated according to bed size, please be cautious and do not use a peroxide-based solution for acne; these solutions ‘bleach’ the color out of sheets, pillowcases, and comforters. Thank You!